Privacy Policy

Elowen Lane, operated by FlashMart Overseas LLC ("we," "us," or "our"), respects your privacy. This Privacy Policy explains how we collect, use, disclose, and protect information when you visit or make a purchase through our online store.

1. Information We Collect

We may collect information that you provide when you:

• Create or use an account;

• Place an order;

• Contact customer service;

• Subscribe to communications;

• Complete forms on our website.

This information may include your name, email address, billing address, shipping address, order information, and other information necessary to process your purchase.

2. Payment Information

Payments are processed through our payment services. We accept Visa and Mastercard.

We do not need to store your complete payment card information ourselves in order to process your transaction. Payment information may be handled by payment service providers according to their own privacy and security practices.

3. How We Use Information

We may use information to:

• Process and fulfill orders;

• Provide shipping and delivery services;

• Process payments and refunds;

• Communicate with customers about orders;

• Respond to customer service requests;

• Prevent fraud and unauthorized transactions;

• Maintain and improve our website;

• Comply with applicable legal obligations.

4. Cookies and Similar Technologies

Our website may use essential cookies and similar technologies necessary for website operation, security, shopping cart functionality, checkout, customer preferences, and other basic services.

We do not state that we use third-party advertising or analytics technologies unless such technologies are actually implemented on our website.

If additional cookies or similar technologies are introduced in the future, we may update this Privacy Policy and provide any notices or choices required by applicable law.

5. Information Sharing

We may share information with service providers that help us operate our business, including payment processing, order fulfillment, shipping, website hosting, customer support, security, and other necessary business services.

We may also disclose information when required by law, legal process, or governmental authority, or when reasonably necessary to protect our rights, customers, or business.

We do not sell your personal information as a business practice.

6. Data Security

We take reasonable measures designed to protect personal information against unauthorized access, use, alteration, or disclosure. However, no method of electronic transmission or storage can be guaranteed to be completely secure.

7. Data Retention

We retain information for as long as reasonably necessary to provide services, maintain business and transaction records, resolve disputes, prevent fraud, comply with legal obligations, and fulfill other legitimate business purposes.

8. Children's Privacy

Our website is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.

10. Contact Us

Elowen Lane
FlashMart Overseas LLC
733 Iron Horse Dr
Warrensburg, MO 64093
United States

Email: support@elowenlane.com

Customer Service Hours: Monday–Friday, 9 AM–5 PM EST