Shipping Policy

Elowen Lane ships orders within the United States.

1. Order Processing

Orders are generally processed within 1–3 business days after the order is successfully placed and payment has been authorized.

Orders are not generally processed on weekends or applicable holidays.

2. Shipping Time

After processing, orders are generally delivered within 3–5 business days.

Delivery times are estimates and may vary because of weather, carrier delays, holidays, address issues, or other circumstances outside our reasonable control.

3. Shipping Carriers

Depending on the order and destination, shipments may be delivered through:

• USPS

• UPS

• FedEx

• Other reputable shipping carriers

The carrier may vary depending on the shipment.

4. Shipping Cost

Standard shipping is currently offered at no additional shipping charge for orders shipped within the United States.

5. Tracking

When tracking information is available, it may be provided to the customer after the order has been shipped.

Customers should use the tracking information to monitor delivery status.

6. Delivery Issues

If tracking indicates that a package has been delivered but you cannot locate it, please contact us as soon as possible.

If an order arrives damaged or you receive an incorrect item, please contact us so that we can assist you under our Return & Refund Policy.

7. Incorrect Shipping Information

Customers are responsible for providing accurate shipping information when placing an order.

If an order has not yet shipped, please contact us immediately if you need to correct your shipping information.

8. Contact

Elowen Lane
FlashMart Overseas LLC
733 Iron Horse Dr
Warrensburg, MO 64093
United States

Email: support@elowenlane.com

Customer Service Hours: Monday–Friday, 9 AM–5 PM EST